LOULOUBABY will send you a confirmation email when your order and payment are received.
In principle, all online shopping you make from Bebekicinhediye are prepared on order and will be delivered within 2 to 14 working days. On the other hand, products that are in stock at the time of ordering will be shipped within 2 business days. Since your special orders and products that are not in stock are made on order, they will be prepared to be delivered to you within 4 to 14 days.
Pre-Order products will be delivered to you within 2-3 weeks following the delivery date specified on the sales page of the relevant product. You will be notified of your cargo tracking number for the shipped products when your package is on its way. All domestic shipments are covered by free shipping.
Orders from abroad will be delivered between 4 and 14 working days, and the prices seen on bebekicinhediye.com include international shipping costs and customs taxes. There may be additional fees determined and payable by your country of residence, and BABY'S GIFT is not responsible for them.
EXCHANGE & REFUND
BABY'S GIFT accepts your exchange requests for unused products notified in writing within 14 days from the date the products you have purchased are delivered to you. However, as online shopping is prepared on order, it is not possible to refund. It is not possible to exchange and refund special orders made in accordance with the request of our customers.
Products requested for replacement must be returned as shipped, without defects and in their original package / accessories. For defective or defective products, a written notification must be made to the BABYICIN GIFT within 2 days from the delivery date.
We would like to remind you that the cargoes for the products you want to change are your responsibility until the products reach the BABY'S GIFT and the return shipping cost must be paid by you. When we receive your return cargo, a confirmation e-mail will be sent to you after the condition of the product has been examined. The exchange of all justified claims will be completed within 10 business days.
You can reach us at firstname.lastname@example.org for all your change requests.